Gillette® FAQ

FAQ


FAQ

  1. Is Gillette.com still shipping orders?

    For our consumers, we will continue to provide the best grooming experience. Products are still available online for purchase and conveniently delivered to your door, with free shipping on orders above $15. Please note that there may be a slight delay in shipping during this period of high postal volume.

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  2. How is Gillette changing its operations as a response to COVID-19?

    Everything we do to help starts with our people. To allow us to continue making, packing and shipping the products needed by people on the front lines and by consumers around the world during this crisis, our manufacturing facilities remain operational. With guidance from medical professionals, we’re constantly evaluating and updating the robust measures already in place to keep everyone safe at work. This includes entrance screening and temperature scans, physical distancing, and we’ve dramatically increased the frequency and rigor of cleaning and sanitization of all production areas.

    We are also doing our part to help relief efforts. Read more here.

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  3. Does shaving prevent COVID-19?

    No, it is important to note that there is no information that indicates shaving prevents COVID-19. The CDC did issue guidance related to shaving facial hair for those workers who wear tight-fitting respirators and masks – the intent of this guidance is to ensure the masks have a tight seal. For official guidance related to COVID-19, we encourage you to visit the CDC’s website at cdc.gov.

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  4. Which Gillette blades fit my razor handle?

    For the best shaving performance, we recommend using blades that are designed for your razor handle. To find this information, visit the product detail page for your specific razor, or if you're interested in learning about all of the blades that are compatible with your razor handle, check out the chart below or download the complete list.

    RAZOR TYPE BLADE COMPATIBILITY
    Fusion Proshield
    Razors Fits all Fusion ProShield, Fusion ProGlide, Fusion, SkinGuard, and Gillette5 blades
    Fusion Proglide Razors Fits all Fusion ProGlide, Fusion ProShield, Fusion, SkinGuard, and Gillette5 blades
    FPG Styler—Beard Trimmer and Razor Fits all Fusion ProGlide, Fusion ProShield, Fusion, SkinGuard, and Gillette5 blades
    Fusion Razors Fits all Fusion, Fusion ProShield, Fusion ProGlide, SkinGuard, and Gillette5 blades
    SkinGuard Razors Fits all SkinGuard, Fusion ProShield, Fusion ProGlide, Fusion, and Gillette5 blades
    Gillette5 Razors Fits all Gillette5, SkinGuard, Fusion ProShield, Fusion ProGlide, and Fusion blades
    Mach3 Razors Fits all MACH3, MACH3 Turbo, and Gillette3 blades
    Mach3_Turbo Razors Fits all MACH3 Turbo, MACH3, and Gillette3 blades
    Gillette3 Razors Fits all Gillette3, MACH3, and MACH3 Turbo blades
    HeatedRazor Razors Fits GilletteLabs Heated Razor refills blades

    Don't see your razor?  See the complete Gillette Handle and Blade Compatibility chart.

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  5. Where can I find Gillette coupons, samples, or promotions?

    For current savings and offers on Gillette product check out our Coupons and offers.

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  6. What's the difference between Gillette Power razors and non-Power razors?

    Gillette makes power razors that have the same core elements as a manual razor, but will vibrate when turned on. The power razors require a AAA battery and can be activated by pushing the power button on the handle. The power razor will automatically shut off after 8 minutes, but can be turned on again. All power razors are Shower-safe®. Additionally, all power razor cartridges are interchangeable with their base manual cartridge, and in the case of the Fusion family of razors (Fusion, ProGlide, and Styler), all Fusion cartridges will fit all Fusion handles. Learn which blades are compatible with your handle.

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  7. How do I contact Gillette customer service or leave a comment?

    If you have a question or comment about Gillette products, you can call 1-800-445-5388 or email us.

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  8. Which Gillette razor is the best for shaving and styling a beard?

    Any Gillette razor is capable of helping you manage your beard, but using a more advanced razor makes the job that much easier. A multiblade shaving system, such as the Gillette Fusion ProGlide Power Razor with FlexBall™ Technology, has blades spaced closer together to help reduce the pressure on each blade for more comfort and less irritation.

    If you need to do fine detail work on your beard, take a look at the Gillette Proglide Styler—Beard Trimmer & Power Razor. This 3-in-1 styler trims evenly, shaves closely, and edges accurately with a Braun®-engineered power trimmer designed for maneuverability and precision.

    To get ideas and inspiration for sculpting the beard you want, check out our Gillette facial-hair styling videos.

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  9. Is there a Gillette razor blade subscription or shave club service?

    Yes, Gillette On Demand is a new online service that lets you quickly order blades as a one-time purchase or as a subscription that gives you every 4th order free. **

    Place an order today and get $3.00 off your first purchase with Gillette On Demand. Get started.

    * Valid for first-time customers for first order only. Offer terms subject to change.

    ** Credit applies to every 4th subscription order. Credits will be awarded for each unique subscription plan and value equal to the lowest of previous 3 subscription orders (incl. taxes).

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  10. How long does a Gillette Fusion ProGlide blade last?

    Every Fusion ProGlide or ProShield blade delivers up to a month of shaves. To ensure a long-lasting lubrastrip, store your razor in the included organizer tray or face up—away from damp surfaces. If you’re not completely satisfied with our Gillette Fusion ProGlide or ProShield blade, find out how you can get your money back.

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  11. Are used Gillette blades and handles recyclable?

    Yes! Gillette and Venus partners with TerraCycle to collect and recycle blades and razors. Through the program, you can recycle your used blades and razors (Gillette & Venus products – and ALL other brands too!). You can collect blades and razors at home and mail directly to TerraCycle for recycling or drop off at a public collection bin near you. You can also become a community recycling solution by signing up to manage a public collection bin for you and your community – think college campus, office, or gym. To learn more and get started, go here.

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  12. Can Gillette give me tips on how to shave better?

    With more than a century of experience and innovation backing our products, we know a thing or two about shaving. Get started with the face shaving how-to articles and videos on our site. After you have the basics down, you can explore our videos on manscaping and facial-hair styling. And you’ll find even more videos on the Gillette YouTube™ page.

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  13. Which ingredients are used in Gillette deodorants and antiperspirants?

    On our website, every product page for Gillette pre- and post- shave , as well as Gillette deodorants and bodywashes includes a SmartLabel icon that shows the particular product’s active and inactive ingredients with descriptions of what each ingredient does.

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  14. Where do I find information about careers with Gillette?

    Learn more about opportunities at our corporate P&G careers site.

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  15. Where can I find information about Gillette women’s razors?

    The Gillette Venus razor is designed exclusively for a woman’s unique curves and contours, and is the #1-selling female razor brand worldwide. Learn more at www.gillettevenus.com. We also offer a Venus Direct, a customizable shave plan where you can mix and match your favorite handle and blade refills. You can find out more and sign up here.

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