$3 off your first order when you create an account using WELCOME3

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Getting your favorite Gillette products delivered is easy! Here’s how to get started:

  1. Choose the best razor, blades or grooming products for you. If it’s your first purchase, you’ll get $3 off -- plus we’ll include a complimentary handle for razors on your first order.
  2. Select how you want to purchase your blades: Choose ‘Subscription’ to set up recurring orders at your preferred frequency, or ‘One-Time Purchase’ for easy, one-time ordering.
  3. Once you create an account, enter your shipping and payment information to complete your purchase. We’ll deliver your blades in approximately 4-7 business days.

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When you order with us, you get Gillette quality blades and the convenience of shipping to your door. Every new customer gets $3 off and a complimentary razor handle (if ordering blades). Shipping is also free with all orders over $15.

Subscribing comes with an even better bonus – you’ll also receive every 4th order free!

Subscribers can also save through our Refer a Friend program. When you Refer a Friend, and that friend places an order with us, you earn $5 off your next order. This is our way of saying "thanks" for spreading the word about us.

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If you have a subscription, every 4th order will be free. That means if you get a shipment once a month, you’ll be shaving for free your 4th month. Keep working toward your free shipment to save big on your favorite blades.

** Credit applies to every 4th subscription order. Credits will be awarded for each unique subscription plan and value equal to the lowest of previous 3 subscription orders (incl. taxes).

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When you Refer a Friend to Gillette On Demand, you can earn $5 off your next order. It's our way of saying "thanks" for spreading the word about Gillette On Demand! As long as your friend places an order with us for the first time, you'll see the $5 credit in your account shortly after they make their purchase.

Have more questions about our Refer a Friend program? Chances are we’ve answered it here!

What is Refer a Friend?

How can I get $5 off my next order?

How many friends can I refer?

When does my $5 off credit become active?

How can I use my credits?

How can my friend use their credit?

My friend's referral link isn't working.

Can the promotions be combined?

What if I want to cancel my subscription?

How can I check how many Refer a Friend credits I have?

What should I do if my credits are not working?

It’s simple! Go to My Account, then Refer a Friend. From there, you can begin spreading the work about Gillette On Demand and earning $5 off for you and your friends.

Send a referral to all of them! You can earn up to 100 Refer a Friend credits per year – that’s lots of savings.

When you refer a friend, your credit will appear on your account once your friend makes their first purchase through your referral link.

If a friend refers you, your credit will apply during the checkout process of your first purchase when using your referral link.

Your credits are saved to your account and will be automatically applied to any order you place with a subtotal equal to or greater than $5 (before shipping & tax). Your credits can also be used for your first purchase. You can use one credit ($5) per order.

Their credit will be automatically applied to their first purchase once they follow the referral link you've shared with them.

We suggest disabling the pop-up blockers in the web browser and trying again.

The promotions cannot be combined. You can use one credit ($5) per order.

You’re in total control and can still cancel it anytime. Your credits will be waiting for you when you return!

You can keep track of your Refer a Friend credits on the My Account page.

Please contact our Customer Service Team and we’ll get things sorted out for you!

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From the Shop menu, select Personalized Razor and then click the Start Designing button. With the personalization tool, you can easily design or upload a picture to print on a razor handle. Upload your own or choose your background, clipart, font and colors from our library. You can also choose from some of your favorite sports teams with our Fan Razor.

Have more questions? We have answers!

When will my razor be delivered?

Will I pay for shipping?

What images am I allowed to upload/use?

What type of file can I upload?

And what resolution?

I love my personalized razor design – how can I order more with same design?

Why does my razor design look different than what I saw on the screen?

Can I return my personalized razor?

Can I cancel an order once it is placed?

I received the wrong razor. What do I do?

I received my razor, but it is damaged. What do I do?

I didn’t receive my razor. What do I do?

Which blade will fit this razor?

Orders are typically delivered within 7-10 business days with standard shipping. Actual delivery time depends on shipping distance and may vary. Delivery to Alaska, Hawaii, APO/FPO, and extended delivery areas might require a few additional days. See www.usps.com for additional details if you choose standard shipping, or click www.ups.com for additional details about premium shipping.

We will ship the handle to you or that special someone for FREE in 7-10 business days.

Please only submit images that are in good taste and don’t contain objectionable or offensive content - and be sure this content belongs to you. This means no third-party images, trademarked photos, or any content whose rights belong to another person. Pictures of your kids? Great. Pictures you would never want your kids to see? Not so much :). You can see our Terms & Conditions for more details.

Minimum resolution of an image should be 766px height and 404px wide and be in JPG or PNG format to guarantee good printing results

Please start a fresh order on our site and upload the picture you used before!

Depending on your monitor settings, what you see on your screen may look different from a printed version.

Unfortunately, personalized products cannot be returned. However, if you believe that your razor has an incorrect design, is damaged, or has any other flaws, please contact our customer service team.

No, we’re sorry! Orders are processed immediately and all personalized razor sales are final.

We’re so sorry - we try our best to make sure every order is perfect. Please contact our customer service team.

We’re so sorry - we try our best to make sure every order is perfect. Please contact our customer service team.

Orders are typically delivered within 7-10 business days with standard shipping. Actual delivery time depends on shipping distance and may vary. Delivery to Alaska, Hawaii, APO/FPO, and extended delivery areas might require a few additional days. We suggest using the tracking number provided in your order confirmation email to see where your razor is. You can also contact our customer service team.

We recommend Fusion5 Proshield. However, please note that any Fusion5 blade will fit this handle.

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We offer a large selection of our best razors, blades and grooming products! Check out our Shop menu for more information.

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Gillette On Demand does not offer Venus razors. However, you can purchase Venus products at: www.gillettevenus.com.

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Check out your Order History to view the shipment status. Once your order ships, you’ll receive an email that includes tracking information.

If your order shows as delivered but you cannot locate it, please contact our Customer Service Team to report an missing shipment. We will do our best to help you.

Didnt find your answer? Reach out to us.

Orders are shipped within the U.S. 50 states or the District of Columbia, including APO and FPO locations. We are unable to ship to P.O. Boxes. All items must be shipped to a valid street address. We do not ship to Puerto Rico, the U.S. Virgin Islands or any other U.S. territory.

Looking for Gillette products, shipped toanother country? Check out our other sites:

Canada (English): https://ondemand.gillette.ca/en

Canada (French): https://ondemand.gillette.ca/fr/

UK: https://www.gillette.co.uk/razor-subscription.list

Germany: https://gillette.de/de-de/gillette-club

France: https://club.gillette.fr/

Spain: https://gilletteclub.ulabox.com/

Netherlands:https://gillette.nl/nl-nl/gillette-club

Japan: https://gillette.jp/ja-jp/offers/gillette-shave-club

Didnt find your answer? Reach out to us.

Go to My Account to update your shipping address.

Didnt find your answer? Reach out to us.

Orders are delivered in approximately 3-5 business days with standard shipping. Personalized razors take 7-10 business days. Delivery to Alaska, Hawaii, APO/FPO, and extended delivery areas might require a few additional days. You can track your order using the tracking number provided in the order confirmation email or by checking the Order History.

Didnt find your answer? Reach out to us.

We want to ensure your complete satisfaction and will happily accept returns in accordance with the following Return Policy, outlined below. To return an item, you must have purchased it from gillette.com.

To start, go to Order History, locate the order you want to return, and click ‘Initiate Return.’ Our team will review your request and, if approved, email you a return label to send your order back to us. We’ll issue a full refund once your order is received. If you have questions or need help, contact our Customer Service Team.

RETURN POLICY

Defective, damaged, or incorrect items (all items, *except Heated Razor): If you received a damaged or defective or incorrect item from us, you will not be responsible for return shipping charges, and we will not charge any restocking or other fee in connection with the return. All items must be returned in original packaging, with all accessories and within 30 days of the date upon which we provided the item to the carrier for shipment to you.

Other returns (all items, *except Heated Razor): If you are not satisfied with your order, please contact Customer Service within 30 days of delivery to inquire about whether you are eligible for a return. All returns and exchanges must be preauthorized by Customer Service and require a return authorization number. Items must be returned to us, unopened and in original packaging, with all accessories. You will be responsible for the return shipping charges.

*Heated Razor:

  • Defect or Damage - Your Heated Razor comes with a limited one-year warranty in the event of damage or defect. If your Heated Razor is not working as expected, please visit our online service portal to troubleshoot common issues and, if issues remain, get information on how to send to a qualified Service Center for repair or replacement.
  • Money Back Guarantee - Once you have tried your new GilletteLabs Heated Razor, we are confident you will appreciate its performance. We suggest using the product regularly for 2 to 3 weeks. If you are not satisfied with the product, we offer a 30-day Money Back Guarantee issued via a prepaid card. We do not offer returns of credit back to your account. Please contact Customer Service for more details.

Didnt find your answer? Reach out to us.

We apologize for the inconvenience and will do our best to make it right. Please contact our Customer Service Team.

Didnt find your answer? Reach out to us.

We apologize for the inconvenience. It’s possible your order was split into multiple shipments based on product availability, so please check the individual tracking numbers in your Order History. Please contact our Customer Service Team to report an incomplete shipment.

Didnt find your answer? Reach out to us.

We apologize for the inconvenience and will do our best to make it right. Please contact our Customer Service Team.

Didnt find your answer? Reach out to us.

Yes! All orders over $15 ship free.

Didnt find your answer? Reach out to us.

Gillette SkinGuard has a 90 day money-back satisfaction guarantee. If you are not satisfied with the product’s performance, see link or call 1-800-308-5126 for details. Satisfaction guaranteed or your money back by mail via prepaid card. Terms of prepaid card apply. Original UPC and receipt required within 90 days of purchase. Limit 1 per household. Expires 12/30/19, https://apfco.com/rules/p192774/

We’re committed to speedy shipping and process your order as soon as its placed, therefore we cannot cancel before it is shipped.

Didnt find your answer? Reach out to us.

We’re committed to speedy shipping and process your order as soon as its placed, therefore we cannot make changes before it is shipped. We want to help you get the right items, so please contact our Customer Service Team.

Didnt find your answer? Reach out to us.

We want to ensure your complete satisfaction so we will happily accept returns in accordance with the following Return Policy, outlined below. To return an item, you must have purchased it from gillette.com.

To start, go to Order History, locate the order you want to return, and click ‘Initiate Return.’ Our team will review your request and, if approved, email you a return label to send your order back to us. We’ll issue a full refund once your order is received. If you have questions or need help, contact our Customer Service Team.

RETURN POLICY

Defective, damaged, or incorrect items (all items, *except Heated Razor): If you received a damaged or defective or incorrect item from us, you will not be responsible for return shipping charges, and we will not charge any restocking or other fee in connection with the return. All items must be returned in original packaging, with all accessories and within 30 days of the date upon which we provided the item to the carrier for shipment to you.

Other returns (all items, *except Heated Razor): If you are not satisfied with your order, please contact Customer Service within 30 days of delivery to inquire about whether you are eligible for a return. All returns and exchanges must be preauthorized by Customer Service and require a return authorization number. Items must be returned to us, unopened and in original packaging, with all accessories. You will be responsible for the return shipping charges.

*Heated Razor:

  • Defect or Damage - Your Heated Razor comes with a limited one-year warranty in the event of damage or defect. If your Heated Razor is not working as expected, please visit our online service portal to troubleshoot common issues and, if issues remain, get information on how to send to a qualified Service Center for repair or replacement.
  • Money Back Guarantee - Once you have tried your new GilletteLabs Heated Razor, we are confident you will appreciate its performance. We suggest using the product regularly for 2 to 3 weeks. If you are not satisfied with the product, we offer a 30-day Money Back Guarantee issued via a prepaid card. We do not offer returns of credit back to your account. Please contact Customer Service for more details.

Didnt find your answer? Reach out to us.

Check out your Order History to view the shipment status. Once your order ships, you’ll receive an email that includes tracking information.

If your order shows as delivered but you cannot locate it, please contact our Customer Service Team to report an missing shipment. We will do our best to help you.

Didnt find your answer? Reach out to us.

We apologize for the inconvenience and will do our best to make it right. Please contact our Customer Service Team.

Didnt find your answer? Reach out to us.

We apologize for the inconvenience. It’s possible your order was split into multiple shipments based on product availability, so please check the individual tracking numbers in your Order History. Please contact our Customer Service Team to report an incomplete shipment.

Didn't find your answer? Reach out to us.

We apologize for the inconvenience and will do our best to make it right. Please contact our Customer Service Team.

Didnt find your answer? Reach out to us.

Yes – go to Order History. There you can see all your orders.

Didnt find your answer? Reach out to us.

Managing your subscription is easy! Go to My Account, then My Subscriptions. From there you can delay your next shipment or cancel it. If you need any help, contact our Customer Service Team.

Didnt find your answer? Reach out to us.

Managing your subscription is easy! Go to My Account, then My Subscriptions. From there you can delay your next shipment or cancel it. If you need any help, contact our Customer Service Team.

Didnt find your answer? Reach out to us.

Managing your subscription is easy! Go to My Account, then My Subscriptions. From there you can make changes to your subscription. If you need any help, contact our Customer Service Team.

Didnt find your answer? Reach out to us.

Managing your subscription is easy! Go to My Account, then My Subscriptions. From there you can make changes to your subscription frequency and delivery date. If you need any help, contact our Customer Service Team.

Didnt find your answer? Reach out to us.

Go to My Account to update your shipping address.

Didnt find your answer? Reach out to us.

If you have a subscription, every 4th order will be free. If you believe there’s been a mistake, please contact our Customer Service Team so we can help.

Didnt find your answer? Reach out to us.

To see when your next order will ship, go to My Account, then My Subscriptions. There you’ll see the date for your next order.

Didnt find your answer? Reach out to us.

Yes – go to Order History. There you can see all your orders.

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We accept Visa, MasterCard, American Express, PayPal, and Discover. At this time, we are unable to accept Apple Pay, Google Wallet, or international or Diners Club credit cards for online purchases.

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To update your payment information, go to My Account.

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To update your billing address, go to My Account.

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To update your email address or password, go to My Account.

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You can apply a promotion code during the checkout process. Under the order total, click apply code.

*Please be aware, only one promotion code is allowed per order.

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