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Getting your favorite Gillette products delivered is easy! Here’s how to get started:

  1. PICK A STARTER KIT

    Simply choose your favorite razor and get everything you need for the perfect shave: a handle, two blades, a travel-size shave gel and a case.

  2. SET DELIVERY SCHEDULE

    You’ll receive your first box of new blades and full-size shave gel after two weeks, and all future shipments will arrive based on your chosen frequency.

  3. ENJOY YOUR SHAVE

    It’s as easy as that! Plus, you can change your blades, update your schedule or cancel anytime. Shipping is always free and every fourth order is on us.

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When you order with us, you get Gillette quality blades and the convenience of shipping to your door. Every new customer gets $3 off and a complimentary razor handle (if ordering blades). Shipping is also free with all orders over $15.

Subscribing comes with an even better bonus – you’ll also receive every 4th order free!

Subscribers can also save through our Refer a Friend program. When you Refer a Friend, and that friend places an order with us, you earn $5 off your next order. This is our way of saying "thanks" for spreading the word about us.

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If you have a subscription, every 4th order will be free. That means if you get a shipment once a month, you’ll be shaving for free your 4th month. Keep working toward your free shipment to save big on your favorite blades.

** Credit applies to every 4th subscription order. Credits will be awarded for each unique subscription plan and value equal to the lowest of previous 3 subscription orders (incl. taxes).

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When you Refer a Friend to Gillette On Demand, you can earn $5 off your next order. It's our way of saying "thanks" for spreading the word about Gillette On Demand! As long as your friend places an order with us for the first time, you'll see the $5 credit in your account shortly after they make their purchase.

Have more questions about our Refer a Friend program? Chances are we’ve answered it here!

How can I get $5 off my next order?
How many friends can I refer?
When does my $5 off credit become active?
How can I use my credits?
How can my friend use their credit?
My friend's referral link isn't working.
Can the promotions be combined?
What if I want to cancel my subscription?
How can I check how many Refer a Friend credits I have?
What should I do if my credits are not working?

How can I get $5 off my next order?

It’s simple! Go to Refer a Friend. From there, you can begin spreading the work about Gillette On Demand and earning $5 off for you and your friends.

How many friends can I refer?

Send a referral to all of them! You can earn up to 100 Refer a Friend credits per year – that’s lots of savings.

When does my $5 off credit become active?

When you refer a friend, your credit will appear on your account once your friend makes their first purchase through your referral link.

If a friend refers you, your credit will apply during the checkout process of your first purchase when using your referral link.

How can I use my credits?

Your credits are saved to your account and will be automatically applied to any order you place with a subtotal equal to or greater than $5 (before shipping & tax). Your credits can also be used for your first purchase. You can use one credit ($5) per order.

How can my friend use their credit?

Their credit will be automatically applied to their first purchase once they follow the referral link you've shared with them.

My friend's referral link isn't working.

We suggest disabling the pop-up blockers in the web browser and trying again.

Can the promotions be combined?

The promotions cannot be combined. You can use one credit ($5) per order.

What if I want to cancel my subscription?

You’re in total control and can still cancel it anytime. Your credits will be waiting for you when you return!

How can I check how many Refer a Friend credits I have?

You can keep track of your Refer a Friend credits on the My Account page.

What should I do if my credits are not working?

Please contact our Customer Service Team and we’ll get things sorted out for you!

Didn't find your answer? Reach out to us.

Click here to start designing your personalized razor! With the personalization tool, you can easily design or upload a picture to print on a razor handle. Upload your own or choose your background, clipart, font and colors from our library. You can also choose from some of your favorite sports teams with our Fan Razor.

Have more questions? We have answers!

When will my razor be delivered?
Will I pay for shipping?
What images am I allowed to upload/use?
What type of file can I upload? And what resolution?
I love my personalized razor design – how can I order more with same design?
Why does my razor design look different than what I saw on the screen?
Can I return my personalized razor?
Can I cancel an order once it is placed?
I received the wrong razor. What do I do?
I received my razor, but it is damaged. What do I do?
I didn’t receive my razor. What do I do?
Which blade will fit this razor?

When will my personalized razor be delivered?

Orders are typically delivered within 7-10 business days with standard shipping. Actual delivery time depends on shipping distance and may vary. Delivery to Alaska, Hawaii, APO/FPO, and extended delivery areas might require a few additional days. Once your order ships, you can track it by going to http://www.usps.com.

Will I pay for shipping?

We will ship the handle to you or that special someone for FREE in 7-10 business days.

What images am I allowed to upload and use?

Please only submit images that are in good taste and don’t contain objectionable or offensive content - and be sure this content belongs to you. This means no third-party images, trademarked photos, or any content whose rights belong to another person. Pictures of your kids? Great. Pictures you would never want your kids to see? Not so much :). You can see our Terms & Conditions for more details.

What type of file can I upload? And what resolution?

Minimum resolution of an image should be 766px height and 404px wide and be in JPG or PNG format to guarantee good printing results.

I love my personalized razor design – how can I order more with same design?

Please start a fresh order on our site and upload the picture you used before!

Why does my razor design look different than what I saw on the screen?

Depending on your monitor settings, what you see on your screen may look different from a printed version.

Can I return my personalized razor?

Unfortunately, personalized products cannot be returned. However, if you believe that your razor has an incorrect design, is damaged, or has any other flaws, please contact our customer service team.

Can I cancel an order once it is placed?

No, we’re sorry! Orders are processed immediately and all personalized razor sales are final.

I received the wrong razor. What do I do?

We’re so sorry - we try our best to make sure every order is perfect. Please contact our customer service team.

I received my razor, but it is damaged. What do I do?

We’re so sorry - we try our best to make sure every order is perfect. Please contact our customer service team.

I didn’t receive my razor. What do I do?

Orders are typically delivered within 7-10 business days with standard shipping. Actual delivery time depends on shipping distance and may vary. Delivery to Alaska, Hawaii, APO/FPO, and extended delivery areas might require a few additional days. We suggest using the tracking number provided in your order confirmation email to see where your razor is. You can also contact our customer service team.

Which blade will fit this razor?

We recommend Fusion5 Proshield. However, please note that any Fusion5 blade will fit this handle.

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We offer a large selection of our best razors, blades and grooming products! Check out our Shop menu for more information.

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Gillette On Demand does not offer Venus razors. However, you can purchase Venus products at: www.gillettevenus.com.

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Check out your Order History to view the shipment status. Once your order ships, you’ll receive an email that includes tracking information. Orders are typically delivered within 7-10 business days with standard shipping. Actual delivery time depends on shipping distance and may vary. Delivery to Alaska, Hawaii, APO/FPO, and extended delivery areas might require a few additional days.

If your order shows as delivered but you cannot locate it, please contact our Customer Service Team to report a missing shipment. We will do our best to help you.

Didn't find your answer? Reach out to us.

Orders are shipped within the U.S. 50 states or the District of Columbia, including APO and FPO locations. We are unable to ship to P.O. Boxes. All items must be shipped to a valid street address. We do not ship to Puerto Rico, the U.S. Virgin Islands or any other U.S. territory.

Looking for Gillette products shipped to another country? Check out our other sites:

Canada (English): https://ondemand.gillette.ca/en

Canada (French): https://ondemand.gillette.ca/fr/

UK: https://www.gillette.co.uk/razor-subscription.list

Germany: https://gillette.de/de-de/gillette-club

France: https://club.gillette.fr/

Spain: https://gilletteclub.ulabox.com/

Netherlands: https://gillette.nl/nl-nl/gillette-club

Japan: https://gillette.jp/ja-jp/offers/gillette-shave-club

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Go to My Account to update your shipping address.

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Orders are delivered in approximately 3-5 business days with standard shipping. Personalized razors take 7-10 business days. Delivery to Alaska, Hawaii, APO/FPO, and extended delivery areas might require a few additional days. You can track your order using the tracking number provided in the order confirmation email or by checking the Order History.

Didn't find your answer? Reach out to us.

We want to ensure your complete satisfaction and will happily accept returns in accordance with the following Return Policy, outlined below. To return an item, you must have purchased it from gillette.com.

To start, go to Order History, locate the order you want to return, and click ‘Initiate Return.’ Our team will review your request and, if approved, email you a return label to send your order back to us. We’ll issue a full refund once your order is received. If you have questions or need help, contact our Customer Service Team.

RETURN POLICY

Defective, damaged, or incorrect items: If you received a damaged, defective or incorrect item from us, you will not be responsible for return shipping charges, and we will not charge any restocking or other fee in connection with the return. All items must be returned in original packaging, with all accessories within 30 days of the date upon which we provided the item to the carrier for shipment to you.

Other returns: If you are not satisfied with your order, please contact Customer Service within 30 days of delivery to inquire about whether you are eligible for a return. All returns and exchanges must be preauthorized by Customer Service. Items must be returned to us, unopened and in original packaging, with all accessories.

Didn't find your answer? Reach out to us.

We apologize for the inconvenience and will do our best to make it right. Please contact our Customer Service Team.

Didn't find your answer? Reach out to us.

We apologize for the inconvenience. It’s possible your order was split into multiple shipments based on product availability, so please check the individual tracking numbers in your Order History. Please contact our Customer Service Team to report an incomplete shipment.

Didn't find your answer? Reach out to us.

We apologize for the inconvenience and will do our best to make it right. Please contact our Customer Service Team.

Didn't find your answer? Reach out to us.

Yes! All orders over $15 ship free.

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If you are not completely satisfied with your Gillette SkinGuard purchase, we offer a 90-day money-back guarantee. For details click here or call 1-800-308-5126.

We’re committed to speedy shipping and process your order as soon as it's placed, therefore we cannot cancel before it is shipped.

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We’re committed to speedy shipping and process your order as soon as it's placed, therefore we cannot make changes before it is shipped. We want to help you get the right items, so please contact our Customer Service Team.

Didn't find your answer? Reach out to us.

We want to ensure your complete satisfaction and we will happily accept returns in accordance with the following Return Policy, outlined below. To return an item, you must have purchased it from gillette.com.

To start, go to Order History, locate the order you want to return, and click ‘Initiate Return.’ Our team will review your request and, if approved, email you a return label to send your order back to us. We’ll issue a full refund once your order is received. If you have questions or need help, contact our Customer Service Team.

RETURN POLICY

Defective, damaged, or incorrect items: If you received a damaged, defective, or incorrect item from us, you will not be responsible for return shipping charges, and we will not charge any restocking or other fee in connection with the return. All items must be returned in original packaging, with all accessories within 30 days of the date upon which we provided the item to the carrier for shipment to you.

Other returns: If you are not satisfied with your order, please contact Customer Service within 30 days of delivery to inquire about whether you are eligible for a return. All returns and exchanges must be preauthorized by Customer Service. Items must be returned to us, unopened and in original packaging, with all accessories.

Didn't find your answer? Reach out to us.

Check out your Order History to view the shipment status. Once your order ships, you’ll receive an email that includes tracking information. Orders are typically delivered within 7-10 business days with standard shipping. Actual delivery time depends on shipping distance and may vary. Delivery to Alaska, Hawaii, APO/FPO, and extended delivery areas might require a few additional days.

If your order shows as delivered but you cannot locate it, please contact our Customer Service Team to report a missing shipment. We will do our best to help you.

Didn't find your answer? Reach out to us.

We apologize for the inconvenience and will do our best to make it right. Please contact our Customer Service Team.

Didn't find your answer? Reach out to us.

We apologize for the inconvenience. It’s possible your order was split into multiple shipments based on product availability, so please check the individual tracking numbers in your Order History. Please contact our Customer Service Team to report an incomplete shipment.

Didn't find your answer? Reach out to us.

We apologize for the inconvenience and will do our best to make it right. Please contact our Customer Service Team.

Didn't find your answer? Reach out to us.

Yes – go to Order History. There you can see all your orders.

Didn't find your answer? Reach out to us.

Managing your subscription is easy! Go to My Subscriptions. From there you can delay your next shipment or cancel it. If you need any help, contact our Customer Service Team.

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Restarting your subscription is easy! Go to My Subscriptions. From there you can click to restart your subscription. If you need any help, contact our Customer Service Team.

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Managing your subscription is easy! Go to My Subscriptions. From there you can make changes to your subscription. If you need any help, contact our Customer Service Team.

Didn't find your answer? Reach out to us.

Managing your subscription is easy! Go to My Subscriptions. From there you can make changes to your subscription frequency and delivery date. If you need any help, contact our Customer Service Team.

Didn't find your answer? Reach out to us.

Go to My Account to update your shipping address.

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If you have a subscription, every 4th order will be free. If you believe there’s been a mistake, please contact our Customer Service Team so we can help.

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To see when your next order will ship, go to My Account, then My Subscriptions. There you’ll see the date for your next order.

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Yes – go to Order History. There you can see all your orders.

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We accept Visa, MasterCard, American Express, PayPal*, Discover and Apple Pay. At this time, we are unable to accept Google Wallet, or international or Diners Club credit cards for online purchases.

*At this time, we are unable to accept PayPal if you are starting a new subscription. We apologize for this inconvenience and are working hard to fix this.

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To update your payment information, go to Payment Methods.

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To update your billing address, go to Billing Address.

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To update your email address or password, go to Personal Information.

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You can apply a promotion code during the checkout process. Under the order total, click apply code.

*Please be aware, only one promotion code is allowed per order.

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